I ordered a Marshall v2 and a Texas Ranger-Modern... both of which aren't out yet. So I was surprised when I got the ship notice. When the package came, it was a couple of other guys (Sheriff & some cavalry trooper). Both figures looked great, just not my order.
CFT called me within an hour of my message and just asked me to send it back, as it was an obvious mistake. Guy was very friendly, just trying to sort it out, knowing that it meant another order or two were also likely messed up. He said things have been nuts with supply chain issues, inflation, etc. but that hopefully they'll get to the point that everything isn't just preorders.
But some guy in Ireland via a NJ reshipper is going to get the wrong order, since I have his stuff. But it seems like CFT is on top of things. I wasn't the least bit worried, so no harm, no foul.